Yes, we offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

To be eligible, the item must be in its original condition, unworn or unused, with tags attached, and in its original packaging.

To initiate a return, contact us at info@velside.com. Whem approved, we will provide a return shipping label and instructions on where to send your package. Customers are responsible for return shipping costs. Returns must be sent to our business address.

It depends on your location. Orders processed in the US will take 7-10 business days to arrive. Overseas deliveries can take anywhere from 5-14 business days. Please note that there is a processing time of approximately 2-4 days before shipping. Delivery details will be provided in your confirmation email.

Yes, your payment details are completely secure. We use industry-standard encryption and trusted payment providers to protect your sensitive information. We also do not store your payment information on our servers.

We accept a variety of secure payment methods, including PayPal, Klarna, credit cards (Visa, Mastercard, American Express), and more. Your security and trust are our top priority.

You can contact our customer support team via email at info@velside.com. Our team is available to answer any questions or concerns you may have and typically responds within 8-48 hours.